Having a serious disease is bad enough. But when you also have major social, psychological or financial issues, conditions can often get worse. That's why we offer a program especially for patients with serious medical conditions. It's called the Complex Care Management program.
Complex patients usually make up only 1 percent of the population. Yet they account for more than 30 percent of the dollars spent on health care. Our program helps patients manage the financial risk associated with their illnesses without sacrificing patient satisfaction!
The program gives patients information and treatment options for their illnesses. We assign a field nurse and a case manager to help a patient determine a course of treatment. We also help coordinate care with doctors and other health care professionals.
We also offer another unique and important resource. We help patients and their families make informed decisions concerning end-of-life care.
For more information, please contact your benefits consultant or your BlueCross marketing representative today!